Truple Support
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Android
Android Setup Guide
Add your Android device to someone else's Truple Account
Filtering / Porn Blocker for Android
Android Battery Life Suggestions
Android app shutdown event
Why does the Truple app keep shutting down on my android device?
Accessibility Permission Issues
Android Uninstall Guide
Black screenshots from Android device
Why does Truple keep asking for the screencast permission?
No internet when filter enabled
Android screencast permission and Streaming services
Screenshot with Lock icon
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Windows
Windows Setup Guide
Add your Windows computer to someone else's account
Windows Firewall Fix
Windows Text Redaction on non-English machines
Windows Uninstall Guide
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iPhone / iPad (iOS)
iOS (iPhone / iPad) Setup Guide
Add your iOS device to a ScreenKin Account
iOS Limitations
iOS Uninstall Guide
iOS DNS's accountability explained
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MacOS (OSX)
MacOS (OSX) App Update Guide
MacOS (OSX) Setup Guide
Add your Mac to someone elses Truple Account
MacOS Uninstall Guide
MacOS Swift 5 Runtime Libraries
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Chromebook (Chrome OS)
Chromebook Setup Guide
Filtering / Porn Blocker for Chromebooks
Add your Chromebook to someone else's account
Chrome OS Uninstall Guide
Chrome OS Permission Guide
Lockdown guest mode, other profiles.
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Kindle
Kindle Fire Setup Guide
Add your Kindle Fire Tablet to someone else's account
Kindle Uninstall Guide
Account Management
How do I cancel my subscription?
How do I change my Truple e2ee passcode?
How do I update my payment method?
How do I disable end-to-end encryption
How do I change my Truple account password?
How do I create a Truple account?
How do I lock my account?
How do I reset my Truple e2ee passcode if I've forgotten it?
How do I enable end-to-end encryption
How do I switch the account email address?
How do I subscribe?
How do I unlock my account?
How do I upgrade/downgrade my Truple subscription?
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Device Management
Add new device to account
Change device settings
Adjust blur levels
Adjust risk rating sensitivity levels
Adjust block tamper
Adjust monitoring
Adjust device type
Delete device from account
Adjust screenshot interval/frequency
New phone/device guide
Change text redaction setting
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Reports
Sample accountability report
How do I set up accountability reports?
Limit the data report recipients can see
How do I remove a report recipient?
Change report frequency
How do I enable immediate alerts?
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Misc
Truple App Domains
Airplane / Offline Mode
Excessive screenshots
Incognito / Private browser
Download Event Log
Troubleshoot "No Events Captured"
Invite Code instructions
High risk screenshot inaccuracy
How to send log files
Why you're asked to enter end-to-end encryption passcode
Screenshot interval frequency explained
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Linux
Linux Setup Guide
Add your linux device to someone else's account
Linux Uninstall Guide