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Add your Windows computer to someone else's account

How to request your device be added to another account

Last updated: October 30, 2023

Instructions

  1. Install the Truple app from https://windows.truple.io/prod/truple.installer.v2.exe.
  2. Open the Truple app
  3. Click Add device to account
  4. Provide the subscribed Truple email address you wish to add your device to and a device name, then click Submit.
  5. Your add device request was sent to the account owner. They need to login at https://app.truple.io and grant the request.
  6. Once the request is granted, click "Check if granted" and the app will launch the monitoring service.

Windows 7 Notes

Windows 7 users need to have .Net Framework 4.5 or above installed in order for Truple to run properly. Visit Microsoft's download page to do so. This is not necessary for Windows 8-10.

Still need help?
Email support@truple.io