Add your Windows computer to someone else's account
How to request your device be added to another account
Last updated: October 15, 2021
- Install the Truple app from https://windows.truple.io/prod/truple.installer.v2.exe.
(We do not currently support 32 bit windows or ARM processors. Please request support if you need it so we can appropriately prioritize our work)
- Open the Truple app
Add device to account
- Provide the subscribed Truple email address you wish to add your device to and a device name, then click
- Your add device request was sent to the account owner. They need to login at https://app.truple.io and grant the request.
- Once the request is granted, click "Check if granted" and the app will launch the monitoring service.
Windows 7 Notes
Windows 7 users need to have .Net Framework 4.5 or above installed in order for Truple to run properly. Visit Microsoft's download page to do so. This is not necessary for Windows 8-10.