MacOS (OSX) App Update Guide
Last updated: October 30, 2023
Until the issues with Apple are resolved, updates must be done manually. Please follow the steps below to update when the app prompts you to.
Download the Truple app from https://mac.truple.io/prod/truple.macos.installer.pkg.
Go to the
control + clickor
right clickon the
truple.macos.installer.pkgfile, then select
Read the warning message. Click
Install the Truple Application by clicking through the installer. At the end, the app should open automatically.
You'll then be prompted to grant the Screen Capture permission for the Truple app. Click
Open System Preferencesto do so.
Check the box near the Truple app.
Quit Nowto shutdown the Truple app immediately. It should auto-restart on it's own. (If the permission request occurs again, restart the computer, revoke the permission, then grant it again. Click "Quit now" each time it asks. MacOS seems to have a bug that causes this to occur randomly--we're still investigating why it happens and how we can resolve it.)