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Windows Setup Guide

How to setup Truple on Windows

Last updated: March 9, 2021

Instructions

  1. Install the Truple app from https://windows.truple.io/prod/truple.installer.v2.exe.
    (We do not currently support 32 bit windows or ARM processors. Please request support if you need it so we can appropriately prioritize our work)
  2. Open the Truple app
  3. Click Get Started
  4. Login with your subscribed Truple account*
  5. Answer the questions
  6. (Optional) Go to the device settings page to further adjust the Truple settings.

* If the device is not physically present, you should not share your Truple credentials. Instead generate an "invite code" from app.truple.io/devices by clicking on the "Generate Invite Code" button. Have the device owner login with a Truple account they own (which can be unsubscribed), then have them use the account & invite codes by answering the first question stating they'd like to add the device to a different account.

Windows 7 Notes

Windows 7 users need to have .Net Framework 4.5 or above installed in order for Truple to run properly. Visit Microsoft's download page to do so. This is not necessary for Windows 8-10.

Still need help?
Email support@truple.io