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How do I unlock my account?

Steps to unlock your Truple account

Last updated: March 7, 2021

To unlock your account, do the following:

  1. Load the accounts page

  2. Login with your subscribed account if you aren't already logged in

  3. Click Unlock Account

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  4. Click Send Unlock Pin

  5. Ask your accountability partner for the unlock pin. Make sure they check their Spam and other folders if they can't find it. The email will come from donotreply@truple.io.

  6. Enter in the unlock code

  7. Click Unlock

Accountability partners will be informed by email that the account was unlocked.

Still need help?
Email support@truple.io