Account Deletion
You can delete your account
Last updated: January 22, 2025
Prerequisits
Truple now supports self-service account deletion, meaning you can now delete your Truple account without contacting customer support. To delete your Truple account, you'll first need to:
- Delete all devices from your account
- Delete all report recipients from your account
- Unsubscribe (if you're currently subscribed)
- Unlock your account (if it's currently locked)
Steps to delete account
Once you've done the following, you can delete your account by:
- Login to the account you wish to delete at https://app.truple.io/account using a web browser.
- Navigate to the accounts page, cancel the subscription prompt if you're prompted to subscribe.
- Click Delete Account
- Check the box to verify you understand
- Click Delete Account. You'll be logged out upon successful account deletion.
- Please note that Truple will maintain records necessary for security, fraud prevention, financial records, and other regulatory compliance.