Is your Mac running MacOS 15.6 (Sequoia) or newer? Don't use this guide. Use the new ScreenKin or Best Accountability Mac app instead. It's more stable, faster, and keeps itself up to date automatically.

Not sure which version you have? Click the Apple menu in the top left hand corner of the screen, then select About This Mac.

The new ScreenKin and Best Accountability Mac apps require MacOS 15.6 (Sequoia) or newer.

• If your Mac can be updated to MacOS 15.6 or newer, we recommend updating MacOS first (System Settings > General > Software Update), then following the MacOS Setup Guide.
• If your Mac can't be updated that far, you can still monitor it with the original Truple Mac app by following this guide.

Things to know about the original Truple Mac app

1. It has been sunset. It still works, but it no longer receives updates, new features, or bug fixes. If a MacOS update causes it to stop functioning, it won't be fixed.
2. App updates must be disabled after installing (see the last steps below).
3. It does not support blacking out banking websites. We strongly encourage the use of the image blurring feature to hide private information that may be captured.
4. It is signed with a self signed certificate rather than being notarized by Apple. This means 1-2 extra steps are needed in order to run the installer (described in the instructions below), and MacOS will show a warning stating the app could be dangerous. That warning is expected.

Step 1: Download the installer for your version of MacOS

• MacOS 10.15 (Catalina) through MacOS 15.5
  • Download https://mac.truple.io/finalElectronVersion/truple.macos.installer.pkg
• MacOS 10.13 (High Sierra) or 10.14 (Mojave)
  • Download https://mac.truple.io/electron19/prod/truple.macos.installer.pkg
• MacOS 10.12 (Sierra) and older
  • The Mac app will not run. Please use the Truple Chrome Extension setup guide to get coverage on your machine.

If the first installer doesn't give you the option to select an install location, your version of MacOS is too old for it. Use the second installer instead.

MacOS 10.14.3 and older only: Truple for Mac requires the Swift 5 runtime libraries. Please download and install them from here prior to installing Truple.

Trying to open the installer directly won't work--you'll get a warning message. Instead go on to the step below.

Step 2: Open the installer

The next steps differ depending on the version of MacOS you have.

On MacOS Sequoia (15.0 - 15.5), please do the following:

• Open the System Settings app
• Click Privacy & Security
• Scroll down to the Security section, and click Open Anyway for the Truple installer.

On older versions of MacOS, please do the following:

• Open the Finder app
• Go to the Downloads folder
• control + click or right click on the truple.macos.installer.pkg file, then select Open

Read the warning message, then click Open.

Step 3: Install and set up Truple

1. Install the Truple Application by clicking through the installer. At the end, the app should open automatically.

   
   
   
   
   
   
   
   
   
   
   
   

2. Click Get Started

3. Login with your subscribed account*

4. Answer the questions

5. You'll then be prompted to grant the Screen Capture permission for the Truple app. Click Open System Preferences to do so.

6. Check the box near the Truple app.

7. Click Quit Now to shutdown the Truple app immediately.

8. Open the Truple app again (if it didn't automatically relaunch) to start monitoring (it will now have access to the screen)

* If the device is not physically with the account owner, the account owner should not share their Truple credentials. Please open a support ticket and we'll help you get the device added.

Step 4: Disable app updates

Don't skip this step. The original Truple Mac app no longer receives updates, so app updates need to be turned off.

1. Find the Truple icon in the notification bar located near the clock in the top right hand corner of the screen.
2. right click (or control + click) on the icon, then select Advanced Settings.
3. Select Toggle updates to disable them.

If you ever reinstall the app, disable app updates again afterwards.

Step 5: Reboot

A reboot is required after the first install to initialize some of the anti-tamper features. At your convenience, reboot the machine.

You can adjust the device's settings (image blurring, screenshot frequency, etc) from the device settings page at https://app.truple.io/devices.

If you experience any issues, please open a support ticket.