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Setting up and using your encryption passkey

What the passkey does for end-to-end encryption, how to add one on each browser, and what to do when a browser cannot create one

Last updated: October 13, 2026

With Truple's passkey-based end-to-end encryption, your encrypted screenshots and events unlock with your device's screen lock: fingerprint, face or PIN. The passkey is personal to you, so there is nothing to type, write down or share.

Your encryption setup isn't finished until your account has a passkey. Until then, your data can only be unlocked with your backup code.

Adding your passkey

  1. Open the account page and login
  2. In the End-to-End Encryption section, click Set up a passkey. If encryption hasn't been set up at all yet, click Set up encryption instead and follow the steps (see enabling end-to-end encryption).
  3. Click Set up passkey and approve your device's prompt with your fingerprint, face or PIN. Depending on your browser, you may be prompted twice: once to create the passkey and once to activate it.

When it's done, the section shows that your encrypted data is protected by a passkey on this device.

One passkey per browser

A passkey belongs to the browser (or the password manager) that created it. When you unlock another browser with your backup code or with keys sent from another device, that browser offers to add its own passkey, and the End-to-End Encryption section shows Add a passkey on this device until you do. Add one on each browser you view reports from, so the backup code is never needed there.

You can see every passkey on your account, revoke one, or add another under Show Advanced in the End-to-End Encryption section.

If this browser can't create a passkey

  • The page says so, and you're given a backup code instead. Download it and keep it somewhere safe.
  • To add a passkey, open your account page in Chrome, Edge or Safari on a phone or computer with a screen lock.
  • A browser that doesn't support passkeys can still hold your encryption key. It unlocks with your backup code or with keys sent from another browser, and the page won't ask it to add a passkey.
  • If your device says the passkey "was saved by another browser or password manager and can't unlock encryption here", unlock another way (backup code or another device) and then add a passkey for this browser.
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