Truple Support
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Android
Android Setup Guide
Add your Android device to someone else's Truple Account
Filtering / Porn Blocker for Android
Android Battery Life Suggestions
Accessibility Permission Issues
Android Uninstall Guide
Why does the Truple app keep shutting down on my android device?
Black screenshots from Android device
Why does Truple keep asking for the screencast permission?
No internet when filter enabled
Android screencast permission and Streaming services
Screenshot with Lock icon
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Windows
Windows Setup Guide
Add your Windows computer to someone else's account
Windows Firewall Fix
Windows Uninstall Guide
Windows Text Redaction on non-English machines
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iPhone / iPad (iOS)
iOS (iPhone / iPad) Setup Guide
iOS Limitations
iOS Uninstall Guide
iOS DNS's accountability explained
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MacOS (OSX)
MacOS (OSX) Setup Guide
MacOS (OSX) App Update Guide
Add your Mac to someone elses Truple Account
MacOS Swift 5 Runtime Libraries
MacOS Uninstall Guide
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Chromebook (Chrome OS)
Chromebook Setup Guide
Add your Chromebook to someone else's account
Filtering / Porn Blocker for Chromebooks
Lockdown guest mode, other profiles.
Chrome OS Uninstall Guide
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Kindle
Kindle Fire Setup Guide
Add your Kindle Fire Tablet to someone else's account
Kindle Uninstall Guide
Account Management
Sample accountability report
How do I cancel my subscription?
How do I change my Truple e2ee passcode?
How do I create a Truple account?
How do I update my payment method?
How do I enable end-to-end encryption
How do I disable end-to-end encryption
How do I lock my account?
How do I change my Truple account password?
How do I switch the account email address?
How do I reset my Truple e2ee passcode if I've forgotten it?
How do I subscribe?
How do I unlock my account?
How do I upgrade/downgrade my Truple subscription?
How do I add an accountability partner?
Change accountability partners report frequency
How do I remove an accountability partner?
Limit the data accountability partners can see
How do I enable immediate alerts for an accountability partner?
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Device Management
Add new device to account
Change device settings
Adjust blur levels
Adjust risk rating sensitivity levels
Adjust screenshot interval/frequency
Adjust device type
New phone/device guide
Delete device from account
Change text redaction setting
Adjust monitoring
Adjust block tamper
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Accountability Partners
Sample accountability report
How do I add an accountability partner?
Change accountability partners report frequency
How do I remove an accountability partner?
Limit the data accountability partners can see
How do I enable immediate alerts for an accountability partner?
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Misc
Airplane / Offline Mode
Download Event Log
Truple App Domains
High risk screenshot inaccuracy
Invite Code instructions
Excessive screenshots
Troubleshoot "No Events Captured"
Incognito / Private browser
How to send log files
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Linux
Linux Setup Guide
Add your linux device to someone else's account
Linux Uninstall Guide
