Account Management
How do I update my payment method?
Steps that describe how you change your card number, zip code, etc.
January 22, 2025
How do I change my Truple e2ee passcode?
Steps to changing your Truple e2ee passcode
January 22, 2025
How do I disable end-to-end encryption
Once enabled, end-to-end encryption cannot be disabled.
January 22, 2025
How do I cancel my subscription?
Steps to cancelling your subscription
January 22, 2025
How do I create a Truple account?
Steps to creating a Truple account.
January 22, 2025
How do I enable end-to-end encryption
Steps to enabling end-to-end encryption (e2ee)
January 22, 2025
How do I reset my Truple e2ee passcode if I've forgotten it?
Steps to resetting your Truple e2ee passcode after you've forgotten it.
January 22, 2025
Request a refund
Steps to request a refund
January 22, 2025
How do I lock my account?
Locking your account prevents you from making major changes to the devices on your account.
January 22, 2025
How to increase unlimited plan device limit
Instructions for requesting an unlimited plan device limit increase
January 22, 2025
How do I subscribe?
Guide explaining how you subscribe to Truple
January 22, 2025
How do I change my Truple account password?
Steps to changing your Truple account password
January 22, 2025
How do I unlock my account?
Steps to unlock your Truple account
January 22, 2025
How do I upgrade/downgrade my Truple subscription?
Steps to change an existing Truple subscription
January 22, 2025
How do I switch the account email address?
What to do if you need to switch your account email address
January 22, 2025