Account Management
How do I cancel my subscription?
Steps to cancelling your subscription
September 23, 2024
How do I change my Truple e2ee passcode?
Steps to changing your Truple e2ee passcode
September 23, 2024
How do I update my payment method?
Steps that describe how you change your card number, zip code, etc.
September 23, 2024
How do I create a Truple account?
Steps to creating a Truple account.
September 23, 2024
How do I enable end-to-end encryption
Steps to enabling end-to-end encryption (e2ee)
September 23, 2024
How to increase unlimited plan device limit
Instructions for requesting an unlimited plan device limit increase
September 23, 2024
How do I disable end-to-end encryption
Once enabled, end-to-end encryption cannot be disabled.
September 23, 2024
How do I lock my account?
Locking your account prevents you from making major changes to the devices on your account.
September 23, 2024
How do I reset my Truple e2ee passcode if I've forgotten it?
Steps to resetting your Truple e2ee passcode after you've forgotten it.
September 23, 2024
How do I subscribe?
Guide explaining how you subscribe to Truple
September 23, 2024
How do I change my Truple account password?
Steps to changing your Truple account password
September 23, 2024
Request a refund
Steps to request a refund
September 23, 2024
How do I switch the account email address?
What to do if you need to switch your account email address
September 23, 2024
How do I unlock my account?
Steps to unlock your Truple account
September 23, 2024
How do I upgrade/downgrade my Truple subscription?
Steps to change an existing Truple subscription
September 23, 2024